What can I expect from Stranger Things: The Experience?

Things are getting strange again in Hawkins and rumor has it that the Hawkins Lab is back in the research business. Your favorite intrepid heroes might need some help getting to the bottom of this latest supernatural mystery. Explore a medley of Stranger Things locations and fan-favorite moments. Enjoy immersive photo ops, engaging interactivity, and delicious food and drink themed to the show.

Where is the experience located?

The experience will take place at Skylight at The Armory, at 1800 Mission St, San Francisco, CA 94103. Get directions

Does the experience take place in an indoor or outdoor venue?

The experience will be held in an indoor venue.

How long does the experience last?

You will enjoy one hour of immersive experience, but you are welcome to stay and hang in the Mix-Tape as long as you’d like!

Yes! You will explore all of the fan-favorite moments and immersive locations on foot.

Will there be interaction with the performers?

Yes, you will have an opportunity to interact with the performers!

Do I need to have watched all episodes of Stranger Things?

No, it's not essential - but it will enhance your experience if you do.

Will there be strobe lights?

This experience contains sequences of flashing lights, which may affect customers who are susceptible to photosensitive epilepsy or other photo sensitivities.

Will food and beverage be available on site for purchase?

Snacks and soft drinks and alcoholic beverages will be available to buy during the experience.

Will there be merchandise for sale?

Yes, there will be an opportunity to buy exclusive merchandise at the experience.

Will Stranger Things: The Experience be coming to other cities?

Right now the experience will be in New York and San Francisco, but nothing is out of the question in the future. Nominate your city .

What ticket types are there?

Ticket types are: Standard Admission - includes admission to the Hawkins Lab immersive experience and the free-roam Mix-Tape medley of locations. VIP Admission - includes admission to the Hawkins Lab immersive experience and the free-roam Mix-Tape medley of locations + a complimentary drink, a special Stranger Things gift, and front-of-the-line treatment. You can choose from the following ticket options: Ticket for 1 person Youth: ticket for 1 person (ages 5–17) Group Bundle: 6+ tickets at a reduced price To inquire about personalized packages and private sessions for full buyouts, please contact us here.

How much are the tickets?

Tickets start at $30 per person for Standard Youth, $35 per person for Standard Group Bundle and $44 per person for Standard, and vary by day of the week, start time and ticket type to make the show more accessible. A full breakdown of your transaction can be seen in the checkout window, once you have selected tickets.

How can I get tickets?

Tickets can be purchased: On the Fever App, available on Google Play and Apple Store . On the Fever website.

Is there a limit on tickets?

Standard tickets are limited to a minimum of 1 and a maximum of 20 per order. Family tickets are limited to a minimum of 4 and a maximum of 10 per order. Group tickets are limited to a minimum of 8 per order.

Can I make a Private Group Booking?

For personalized packages and private sessions for full buyouts, please contact us here. If a private buyout sounds like a bit much, you can always buy group tickets (6+ guests) for non-exclusive visits at a discounted price here.

Can I reschedule my tickets to another date/time, or upgrade/downgrade my ticket?

We may be able to help reschedule or exchange your ticket for another date, time or ticket type that has not already sold out. Please contact us for more information. Make sure to include your ticket order number. We may be able to help reschedule or exchange your ticket for another date, time or ticket type that has not already sold out. Please contact us for more information. Make sure to include your ticket order number.

Can I transfer my ticket to someone else?

Yes, you can transfer your tickets to anyone for free. It is as easy as clicking Transfer Tickets on your ticket on the Fever App. Please contact us for additional help. Make sure to include your ticket order number. Yes, you can transfer your tickets to anyone for free. It is as easy as clicking Transfer Tickets on your ticket on the Fever App. Please contact us for additional help. Make sure to include your ticket order number.

What is your refund policy?

Tickets are generally non-refundable. Ticket non-refund terms and conditions are agreed to before purchase. However, under special circumstances, you can contact us and our user support team will process your request. Make sure to include your ticket order number. Tickets are generally non-refundable. Ticket non-refund terms and conditions are agreed to before purchase. However, under special circumstances, you can contact us and our user support team will process your request. Make sure to include your ticket order number.

I can't find my ticket. What can I do?

You can find your ticket with the QR code in the Fever app, within the Tickets section. If you don't have it installed, you can download it from Apple Store or Google Play. Remember to log in using the same account that you used when buying the tickets. If you still cannot find your ticket, please contact us . You can find your ticket with the QR code in the Fever app, within the Tickets section. If you don't have it installed, you can download it from Apple Store or Google Play. Remember to log in using the same account that you used when buying the tickets. If you still cannot find your ticket, please contact us .

Do I need to print my ticket?

No, ticket validation will be through contactless tickets directly in the Fever App.

Can I pay my ticket with cash?

No, cash payment will not be possible. All tickets will be sold online.

Is this a kid-friendly environment?

This experience is recommended for ages 13+. All minors must be accompanied by a parent or legal guardian. Due to the nature of the experience and special effects, children under 5 will not be admitted.

What is the dress code?

Dressing for the occasion is highly encouraged.

Do I need to arrive at the start of my scheduled session?

Yes, please arrive 15 minutes before the time stated on your ticket so we can make sure you can enter the experience at the correct time.

What happens if I arrive late?

Latecomers may not be admitted.

What are the prohibited items at the experience?

Outside Food & Beverages Animals / Pets (Service Animals ONLY) Coolers Drones Drugs & Drug Paraphernalia Flammables (fireworks, explosives, road flares, etc.) Flashlights Laser Pointers Professional Cameras (Defined as having a detachable lens) – Smartphone cameras allowed Promotional Items / Unauthorized Solicitations / Vendors (Including flyers, samples, giveaways) Selfie Sticks / Tripods Toy Guns / Water Guns Video Cameras Weapons (Guns, ammo, pocketknives, tasers, pepper spray, etc., including off-duty law enforcement or concealed carry permits.) Note: We do not tolerate Touching / Fighting / Taunting / Threatening Remarks or Gestures towards cast members.

Sorry, no pets are allowed in this event’s location. The only exceptions are service animals.

Smoking is not permitted. We ask that you are also respectful of other guests.

Will restrooms be available on site?

Yes, restrooms will be available.

What do I do if I have any questions about accessibility / special accommodations?

Please contact us and we will advise on how we can best assist you. Please contact us and we will advise on how we can best assist you.

What happens if I need assistance or want to make an emergency exit mid show?

Please alert our friendly staff, present throughout the experience, and they will guide you to the exit. Unfortunately you will not be able to reenter the experience if you leave early.

Do you offer Press Passes?

Yes we do. Please contact us at strangerthings-press@feverup.com

Are there any sponsorship opportunities?

Yes there are. Please contact us at strangerthings-partnerships@feverup.com

Could I be a Stranger Things: The Experience influencer?

We are looking for unique, creative and passionate ambassadors who are willing to share their experience at Stranger Things: The Experience. Contact us at influencers-strangerthings@feverup.com

Private bookings | Stranger Things: The Experience

Name: Stranger Things: The Experience - San Francisco
Start: Jun 4, 2022 16:00:00 GMT-0800
End: Jul 31, 2022 21:00:00 GMT-0800
Location: Skylight at The Armory

FIND OUT MORE ABOUT OUR SERVICES FOR FULL BUYOUTS IN SAN FRANCISCO

Got a Hawkins gang of your own? Want to book an exclusive session and explore the Upside Down with a group of colleagues, students, or friends in a special way? Awesome! Contact us to book a personalized package or full buyout and we will offer a tailored solution that fits your party’s needs.

Reach out to us through this form so we can help you find the best solution and available dates for your visit.

Does a private buyout sound like a bit much? Chill, we got you covered—you can always buy group tickets for non-exclusive visits at a discounted price here.

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