Name: Stranger Things: The Experience - San Francisco
Start: 2022-06-08
End: Jul 31, 2022 21:00:00 GMT-0800
Location: Skylight at The Armory

Question 1

What can I expect from Stranger Things: The Experience?

Accepted Answer

Things are getting strange again in Hawkins and rumor has it that the Hawkins Lab is back in the research business. Your favorite intrepid heroes might need some help getting to the bottom of this latest supernatural mystery. Explore a medley of Stranger Things locations and fan-favorite moments. Enjoy immersive photo ops, engaging interactivity, and delicious food and drink themed to the show.

Question 2

Where is the experience located?

Accepted Answer

The experience will take place at Skylight at The Armory, at 1800 Mission St, San Francisco, CA 94103. Get directions

Question 3

Does the experience take place in an indoor or outdoor venue?

Accepted Answer

The experience will be held in an indoor venue.

Question 4

How long does the experience last?

Accepted Answer

You will enjoy one hour of immersive experience, but you are welcome to stay and hang in the Mix-Tape as long as you’d like!

Question 5

Will it be walking?

Accepted Answer

Yes! You will explore all of the fan-favorite moments and immersive locations on foot.

Question 6

Will there be interaction with the performers?

Accepted Answer

Yes, you will have an opportunity to interact with the performers!

Question 7

Do I need to have watched all episodes of Stranger Things?

Accepted Answer

No, it's not essential - but it will enhance your experience if you do.

Question 8

Will there be strobe lights?

Accepted Answer

This experience contains sequences of flashing lights, which may affect customers who are susceptible to photosensitive epilepsy or other photo sensitivities.

Question 9

Will food and beverage be available on site for purchase?

Accepted Answer

Snacks and soft drinks and alcoholic beverages will be available to buy during the experience.

Question 10

Will there be merchandise for sale?

Accepted Answer

Yes, there will be an opportunity to buy exclusive merchandise at the experience.

Question 11

Will Stranger Things: The Experience be coming to other cities?

Accepted Answer

Right now the experience is opening in New York, San Francisco and London, but nowhere is out of the question for the future. Nominate your city.

Question 12

What ticket types are there?

Accepted Answer

Ticket types are:

Standard Admission - includes admission to the Hawkins Lab immersive experience and the free-roam Mix-Tape medley of locations.
VIP Admission - includes admission to the Hawkins Lab immersive experience and the free-roam Mix-Tape medley of locations + a complimentary drink, a special Stranger Things gift, and priority access.

You can choose from the following ticket options:

Ticket for 1 person
Youth: ticket for 1 person (ages 5–17)
Group Bundle: 6+ tickets at a reduced price

To inquire about personalized packages and private sessions for full buyouts, please contact us here.

Question 13

How much are the tickets?

Accepted Answer

Tickets start at $35 per person for Standard Youth, $40 per person for Standard Group Bundle and $46.50 per person for Standard, and vary by day of the week, start time and ticket type to make the show more accessible. A full breakdown of your transaction can be seen in the checkout window, once you have selected tickets.

Question 14

How can I get tickets?

Accepted Answer

Tickets can be purchased:

On the Fever App, available on Google Play and Apple Store.
On the Fever website.

Question 15

Is there a limit on tickets?

Accepted Answer

Tickets are limited to a minimum of 1 and a maximum of 20 per order. Group tickets are limited to a minimum of 6 per order.

Question 16

Can I make a Private Group Booking?

Accepted Answer

For personalized packages and private sessions for full buyouts, please contact us here.
If a private buyout sounds like a bit much, you can always buy group tickets (6+ guests) for non-exclusive visits at a discounted price here.

Question 17

Can I reschedule my tickets to another date/time, or upgrade/downgrade my ticket?

Accepted Answer

We may be able to help reschedule or exchange your ticket for another date, time or ticket type that has not already sold out. Please contact us for more information. Make sure to include your ticket order number. We may be able to help reschedule or exchange your ticket for another date, time or ticket type that has not already sold out. Please contact us for more information. Make sure to include your ticket order number.

Question 18

Can I transfer my ticket to someone else?

Accepted Answer

Yes, you can transfer your tickets to anyone for free. It is as easy as clicking Transfer Tickets on your ticket on the Fever App. Please contact us for additional help. Make sure to include your ticket order number. Yes, you can transfer your tickets to anyone for free. It is as easy as clicking Transfer Tickets on your ticket on the Fever App. Please contact us for additional help. Make sure to include your ticket order number.

Question 19

What is your refund policy?

Accepted Answer

Tickets are generally non-refundable. Ticket non-refund terms and conditions are agreed to before purchase. However, under special circumstances, you can contact us and our user support team will process your request. Make sure to include your ticket order number. Tickets are generally non-refundable. Ticket non-refund terms and conditions are agreed to before purchase. However, under special circumstances, you can contact us and our user support team will process your request. Make sure to include your ticket order number.

Question 20

I can't find my ticket. What can I do?

Accepted Answer

You can find your ticket with the QR code in the Fever app, within the Tickets section. If you don't have it installed, you can download it from Apple Store or Google Play. Remember to log in using the same account that you used when buying the tickets. If you still cannot find your ticket, please contact us. You can find your ticket with the QR code in the Fever app, within the Tickets section. If you don't have it installed, you can download it from Apple Store or Google Play. Remember to log in using the same account that you used when buying the tickets. If you still cannot find your ticket, please contact us.

Question 21

Do I need to print my ticket?

Accepted Answer

No, ticket validation will be through contactless tickets directly in the Fever App.

Question 22

Can I pay my ticket with cash?

Accepted Answer

No, cash payment will not be possible. All tickets will be sold online.

Question 23

Is this a kid-friendly environment?

Accepted Answer

This experience is recommended for ages 13+. All minors must be accompanied by a parent or legal guardian. Due to the nature of the experience and special effects, children under 5 will not be admitted.

Question 24

What is the dress code?

Accepted Answer

Dressing for the occasion is highly encouraged.

Question 25

Do I need to arrive at the start of my scheduled session?

Accepted Answer

Yes, please arrive 15 minutes before the time stated on your ticket so we can make sure you can enter the experience at the correct time.

Question 26

What happens if I arrive late?

Accepted Answer

Latecomers may not be admitted.

Question 27

What are the prohibited items at the experience?

Accepted Answer

Outside Food & Beverages
Animals / Pets (Service Animals ONLY)
Coolers
Drones
Drugs & Drug Paraphernalia
Flammables (fireworks, explosives, road flares, etc.)
Flashlights
Laser Pointers
Professional Cameras (Defined as having a detachable lens) – Smartphone cameras allowed
Promotional Items / Unauthorized Solicitations / Vendors (Including flyers, samples, giveaways)
Selfie Sticks / Tripods
Toy Guns / Water Guns
Video Cameras
Weapons (Guns, ammo, pocketknives, tasers, pepper spray, etc., including off-duty law enforcement or concealed carry permits.)
Note: We do not tolerate Touching / Fighting / Taunting / Threatening Remarks or Gestures towards cast members.

Question 28

Can I bring my pet?

Accepted Answer

Sorry, no pets are allowed in this event’s location. The only exceptions are service animals.

Question 29

Can I smoke or vape?

Accepted Answer

Smoking is not permitted. We ask that you are also respectful of other guests.

Question 30

Will restrooms be available on site?

Accepted Answer

Yes, restrooms will be available.

Question 31

What do I do if I have any questions about accessibility / special accommodations?

Accepted Answer

Please contact us and we will advise on how we can best assist you. Please contact us and we will advise on how we can best assist you.

Question 32

What happens if I need assistance or want to make an emergency exit mid show?

Accepted Answer

Please alert our friendly staff, present throughout the experience, and they will guide you to the exit. Unfortunately you will not be able to reenter the experience if you leave early.

Question 33

Is there parking?

Accepted Answer

There is no parking provided by the venue - however on-street and metered parking are available on many of the adjacent streets. Nearby Paid Parking Garages:
ELIF Parking, located at 344 14th St (Please note this parking lot closes between 7-8pm)

Question 34

Can I take public transportation?

Accepted Answer

The closest BART stop is 16th St Mission BART (two blocks/ 0.2 miles/ 4 minute walk to The Armory) Red, Yellow, Blue & Green BART lines all service the 16th St Mission station.

The closest MUNI stop is Market St and Church St (0.5 miles/ 12 minute walk to The Armory) with access to the following routes: Metro F line, and K-BUS, L-OWL, TBUS, and LBUS.

Question 35

Do you offer Press Passes?

Accepted Answer

Yes we do. Please contact us at strangerthings-press@feverup.com

Question 36

Are there any sponsorship opportunities?

Accepted Answer

Yes there are. Please contact us at strangerthings-partnerships@feverup.com

Question 37

Could I be a Stranger Things: The Experience influencer?

Accepted Answer

We are looking for unique, creative and passionate ambassadors who are willing to share their experience at Stranger Things: The Experience. Contact us at here.

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