Question 1

What can I expect from Stranger Things: The Experience?

Accepted Answer

Things are getting strange again in Hawkins and rumor has it that the Hawkins Lab is back in the research business. Your favorite intrepid heroes might need some help getting to the bottom of this latest supernatural mystery. Explore a medley of Stranger Things locations and fan-favorite moments. Enjoy immersive photo ops, engaging interactivity, and delicious food and drink themed to the show.

Question 2

Does the experience take place in an indoor or outdoor venue?

Accepted Answer

The experience will be held in an indoor venue.

Question 3

How long does the experience last?

Accepted Answer

You will enjoy 45 min. of immersive experience, but you are welcome to stay and hang in the Mix-Tape as long as you’d like!

Question 4

Will it be walking?

Accepted Answer

Yes! You will explore all of the fan-favorite moments and immersive locations on foot.

Question 5

Will there be interaction with the performers?

Accepted Answer

Yes, you will have an opportunity to interact with the performers!

Question 6

Do I need to have watched all episodes of Stranger Things?

Accepted Answer

No, it's not essential - but it will enhance your experience if you do.

Question 7

Will there be strobe lights?

Accepted Answer

This experience contains sequences of flashing lights, which may affect customers who are susceptible to photosensitive epilepsy or other photo sensitivities.

Question 8

Will food and beverage be available on site for purchase?

Accepted Answer

Snacks and soft drinks and alcoholic beverages will be available to buy during the experience.

Question 9

Will there be merchandise for sale?

Accepted Answer

Yes, there will be an opportunity to buy exclusive merchandise at the experience.

Question 10

Will Stranger Things: The Experience be coming to other cities?

Accepted Answer

Right now the experience is closed in San Francisco but nowhere is out of the question for the future Nominate your city.

Question 11

Will you have vegan/vegetarian/gluten-free options available?

Accepted Answer

There will be vegan, vegetarian and gluten-free options available for purchase.

Question 12

Help! I’m allergic to [insert allergy here].

Accepted Answer

A full list with ingredients will be available upon request. Please read it carefully so that you don’t miss anything that can put yourself at risk.

Question 13

Is this a kid-friendly environment?

Accepted Answer

This experience is recommended for ages 13+. All minors must be accompanied by a parent or legal guardian. Due to the nature of the experience and special effects, children under 5 will not be admitted.

Question 14

What is the dress code?

Accepted Answer

Dressing for the occasion is highly encouraged.

Question 15

What are the prohibited items at the experience?

Accepted Answer

Outside Food & Beverages

Animals / Pets (Service Animals ONLY)

Coolers

Drones

Drugs & Drug Paraphernalia

Flammables (fireworks, explosives, road flares, etc.)

Flashlights

Laser Pointers

Professional Cameras (Defined as having a detachable lens) – Smartphone cameras allowed

Promotional Items / Unauthorized Solicitations / Vendors (Including flyers, samples, giveaways)

Selfie Sticks / Tripods

Toy Guns / Water Guns

Video Cameras

Weapons (Guns, ammo, pocketknives, tasers, pepper spray, etc., including off-duty law enforcement or concealed carry permits.)

Note: We do not tolerate Touching / Fighting / Taunting / Threatening Remarks or Gestures towards cast members.

Question 16

Can I bring my pet?

Accepted Answer

Sorry, no pets are allowed in this event’s location. The only exceptions are service animals.

Question 17

Can I smoke or vape?

Accepted Answer

Smoking is not permitted. We ask that you are also respectful of other guests.

Question 18

Will restrooms be available on site?

Accepted Answer

Yes, restrooms will be available.

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